Appraisal and Gemological Services of Central Virginia

Let's Talk Gems...

Client's Bill of Rights(c) from the National Association of Jewelry Appraisers
  • The client will have the right to an objective appraiser who does not have any conflict of interest regarding the property being appraised

  • The client will have the right for the appraisal charges to be explained before the process

  • The client will have the right for explanation of the appraisal process

  • The appraiser will research the proper markets for the values needed

  • The appraiser will explain the reasons for a proper appraisal

  • The appraiser will explain the function and purpose of the appraisal

  • The appraiser will retain a record of the appraisal for at least five years

  • The appraiser will complete the assignment within a prearranged or reasonable time period

  • The client will have the right to call NAJA to verify the appraiser's membership

  • The client will have the right to complain, in writing, to NAJA if they feel they have not been treated properly and have a grievance

  • The appraiser will, at all times, adhere to the NAJA Code of Ethics
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